Created 21.10.2023 / last updated on 18.6.2025.
General
The data we collect may include information provided by the user, data observed from the use of online services, and data derived through analytics.
We use this data for:
- Marketing
- Developing our customer service and online store
Data Controller and Contact Information
The controller of the personal data is:
Fresh Garbage (Business ID: 2618706-1)
Mannerheimintie 66 A, gateway entrance
00260 Helsinki, Finland
For inquiries about data protection and the processing of personal data, you can contact us by email: levyt (a) freshgarbage.fi
What information may be collected about me?
- Information provided by the user
- Name
- Contact information such as address, email address, and phone number
- Data observed and derived from the use of services
- Purchase history, including products ordered and their price information
- Delivery information, such as the chosen delivery method and delivery address
Providing identification, contact, and payment information is mandatory when making purchases online.
The main source of personal data is the user themselves.
How is my personal data used?
Personal data is used for:
- Maintaining the customer relationship
- Order delivery, processing, and archiving
- Analytics and statistical purposes
The processing of data is based on the customer relationship or contract between the customer and Fresh Garbage, the use of the website, the user’s explicit consent, or legal obligations.
How is my data stored and protected?
All personal data is protected against unauthorized access, accidental or unlawful destruction, alteration, disclosure, transfer, or other unlawful processing.
Access to personal data is monitored in accordance with best practices.
Who processes my personal data?
Only Fresh Garbage employees have access to customer data.
How long is my data stored?
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy.
At the customer’s request, their personal data can be deleted from Fresh Garbage’s register.
Some data is subject to legal obligations requiring longer retention, for example:
- Accounting law requires longer retention periods, regardless of whether the material contains personal data
- Fulfilling consumer trade obligations
- System log data is collected and stored as required by law to provide a legal and secure online store experience
- Backups of store databases and systems are created to secure data, correct errors, and ensure security and continuity
What rights do I have?
As a customer, you have the right to:
- Access your personal data, including the right to obtain a copy of your data
- Request correction or deletion of your personal data
- Under certain conditions, request the restriction of processing or object to the processing of personal data
You can make a request regarding your rights by contacting us. The request must be sufficiently specific to allow our customer service to verify your identity.
If you notice any deficiencies or unlawful processing of your data, you have the right to file a complaint with the data protection authority. the data protection ombudsman.
How can I access the data stored about me?
You can request the stored data by contacting us via email: levyt (a) freshgarbage.fi
Is my personal data disclosed to third parties?
We may disclose some necessary information to third parties to ensure delivery and for analytics purposes.
If required, we may also disclose information to authorities. We will always inform the customer of such requests when legally permitted.
We share data with the following third parties:
- Analytics and statistics partners
- The carrier if delivery to a pick-up point is chosen
- The payment service provider when paying by card
Are cookies used on the store’s website, and what are they?
Fresh Garbage uses cookies. Cookies are small text files exchanged between the device’s browser and the server. Cookies and other identifiers have a defined expiration period after which the browser deletes the identifier. We primarily use cookies for analytics.
We use Google Analytics to analyze the use of our website. The information sent to Google contains only anonymized or pseudonymized data. Read more about Google Analytics’ data processing on their website.
Can this Privacy Policy be changed?
Due to the development of our services and changes in legislation, we reserve the right to update this privacy policy. Significant changes to the privacy policy will be communicated to registered customers when the terms are updated.
Who can I contact?
For questions related to privacy, data processing, or this privacy policy, contact us by email: levyt (a) freshgarbage.fi